Contract
Selangor
Job Description
- Assist in Project Planning: Collaborate with project managers to define project scope, objectives, and deliverables. Assist in creating project plans, timelines, and schedules.
- Monitor Project Progress: Track project milestones and deliverables. Update project status reports and communicate progress to project managers and team members.
- Resource Coordination: Assist in coordinating project resources, including team members, equipment, and materials.
- Risk Management: Learn to identify and assess potential project risks. Assist in developing mitigation strategies to address risks.
- Stakeholder Communication: Support communication with project stakeholders, including team members, clients, and vendors. Attend meetings and take notes as required.
- Documentation: Help maintain project documentation, including project plans, status reports, meeting minutes, and other related materials.
- Quality Assurance: Learn to monitor project quality and ensure deliverables meet specified requirements and standards.
- Problem-Solving: Assist in identifying and resolving project issues and challenges in collaboration with project managers and team members.
- Training and Learning: Participate in training sessions and workshops to develop skills in IT project management and related technologies.
Job Features
Job Description Assist in Project Planning: Collaborate with project managers to define project scope, objectives, and deliverables. Assist in creating project plans, timelines, and schedules. Monitor...
Contract
Selangor
A Change Management Executive (Trainer) will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people's side of change, including changes to business processes, systems and technology, job roles and organization structures.
The trainer will be responsible for creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. The ideal candidate will be a confident public speaker and a devoted educator who is up to date on the latest tools and resources needed to improve employee training and performance. The trainer will also be responsible for researching and selecting the best platform to deliver and utilize training materials.
Duties and responsibilities
- Lead the change management team and oversee development of educational materials, training, and communications.
- Collaborate with project leadership and sponsors to integrate change management into the overall initiative.
- Create training programs to address skill gaps in employees. Continuously improve change strategies and methodologies based on lessons learned.
- Develop a schedule to assess training needs.
- Conduct employee surveys and interviews.
- Coordinate and monitor enrolment, schedules, costs, and equipment.
- Develop onboarding programs for new employees.
- Bachelor's degree in education, business, human resources, information technology, or related field.
- Two (2) years' previous experience as a trainer, corporate training specialist, or related position.
- Strong verbal, written, and presentation skills to influence at the executive level.
- Experience with technologies and best practices for instructional manuals and teaching platforms.
- Certification from talent and training associations a plus (such as from HRD Corp).
- Previous experience in a unified communication and collaboration (UC&C) environment is a plus, such as in Google Workspace and Microsoft 365.
- Able to multitask, prioritize, and manage time efficiently.
- A good problem-solving skill, communication, interpersonal skills and change management skills.
Job Features
A Change Management Executive (Trainer) will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will...
Contract
Selangor
The GRC Assistant Manager will oversee governance, risk management, and regulatory compliance activities to ensure project or any services meet legal, compliance, security, and quality standards.
Duties and responsibilities
- Facilitate risk assessments and develop risk treatment plans.
- Monitor risk registers and analyse risk metrics to identify areas of concern.
- Report on risk status, trends, and mitigation strategies to stakeholders.
- Interpret laws, regulations, contracts to determine compliance requirements.
- Establish controls and procedures to adhere to compliance obligations.
- Develop inspection plans and audit protocols to validate compliance.
- Design project governance framework including quality gates, KPIs, control processes.
- Lead governance team meetings and manage control/oversight processes.
- Identify non-conformances and enforce remediation actions.
- 3+ years of experience in GRC or related discipline.
- Expert knowledge of GRC methodologies, tools, and best practices.
- Strong grasp of laws, regulations, and standards applicable to Unified Communications.
- Outstanding analytical thinking, problem-solving, and risk management abilities.
- Excellent communication, leadership, and collaboration skills.
- High attention to detail and process orientation.
- Knowledge in Security or Cyber Security will be an advantage
- The ideal candidate has GRC experience specifically within an IT or technology transformation environment.
- Significant experience with government IT operations, security protocols, and compliance is required.
- Hands-on experience is a plus. This professional will operate effectively across technical, legal, and executive teams.
- Developing and implementing enterprise governance, risk, and compliance strategy and solutions.
- Researching and locating information related to internal and external organizations using online and other sources.
- Security project management and planning.
- Maintaining confidentiality.
- Strong knowledge of financial services industry and practical experience of Cyber/Information Security.
- Could act calmly, rationally, discretely and proportionately whilst under pressure.
- Be able to confidently identify Operational Security risks and implement controls and mitigation to reduce the Operational risk.
Job Features
The GRC Assistant Manager will oversee governance, risk management, and regulatory compliance activities to ensure project or any services meet legal, compliance, security, and quality standards. Duti...
Internship
Selangor
Duties and responsibilities
- Gain hands-on experience in executing digital marketing campaigns across various platforms.
- Assist in market research, content development, and campaign optimization while staying abreast of the latest industry trends and best practices.
- Learn from experienced professionals, contribute to real projects, and develop valuable skills in a fast-paced, collaborative environment.
- Assist marketing team in creating and improving digital marketing campaigns on social media, emails, and paid ads.
- Research competitors' strategies and identify new opportunities for marketing efforts.
- Create engaging ads and posts for digital marketing initiatives.
- Track and analyze campaign performance to enhance results.
- Collaborate with different teams to ensure marketing strategies align with business goals
- Currently enrolled in a diploma/degree program, preferably in Digital Marketing, E-business, Digital Advertising, Communication and Branding, or a related field.
- Strong English writing and speaking skills.
- Interest in digital marketing and a willingness to learn.
- No working experience required.
- Bonus if you have: - Completed coursework or projects related to digital marketing. - Familiarity with design tools like Canva and Adobe software (Photoshop and Illustrator).
Job Features
Duties and responsibilities Gain hands-on experience in executing digital marketing campaigns across various platforms. Assist in market research, content development, and campaign optimization while ...
Internship
Selangor
The intern is responsible to perform analysis, design and coding of functional requirements specifications of applications.
Duties and responsibilities
- Design and architect complex enterprise level application to support company operation and business growth.
- Develop and code business applications, multi-tiered web and client server applications using PHP,MySQL, MVC, node.js, Python, JQuery, HTML5 at Linux platform.
- Provides technical expertise to maintain environments and troubleshoot issues with software delivery.
- Technical design, mentoring and implementation of best practices and processes.
- Passionate about great technologies, especially open source
- Understand business needs and know how to create the tools to manage the
Job Features
The intern is responsible to perform analysis, design and coding of functional requirements specifications of applications. Duties and responsibilities Design and architect complex enterprise level ap...
Full Time
Selangor
Duties and responsibilities
- Perform daily collection activities and debt recovery actions, ensuring payments due from customers are collected according to given credit terms and actively follow up on overdue accounts.
- Follow up on overdue invoices by telephone, email and letter within agreed timescales. Maintain accurate records of all follow up activities in the Reminder System and Billing System.
- Ensuring personal targets are achieved within specified target times.
- Respond promptly, positively and professionally to customer enquiries within 24 hours and work closely with other departments to speed up collection procedure. Provide accurate advice on billing queries.
- Coordinate with other parties to rectify problems that cause the delay of payment. Escalate any dispute or payment problem to respective sales personnel without delay. Resolve customers’ complaints in billing discrepancy within 3 working days.
- Identify changes in customer payment patterns and propose action to avert indebtedness.
- Identify and highlight potential debt exposures, credit issues and recommend corrective action.
- Recommend suspension of service to delinquent accounts in accordance with the company guideline.
- Prepare and submit the contra, refund, and adjustment.
- Undertake complex reconciliations, and compiles documentation for legal action.
- Provide back up support and assist with the daily functions of the Credit Control Department including data entry.
- Undertake special assignment, additional duties and responsibilities as and when necessary.
- Diploma or Degree Holder.
- At least 2 years of credit control and collection experience.
- Proficient in Microsoft Office applications.
- Good communication skills and command of English – written and spoken.
- Good time management in achieving targets and meeting deadlines.
- Good interpersonal, negotiation and problem-solving skills.
- Attentive to details, neat and meticulous.
- Self-initiative, drive and able to work independently.
- Able to start work immediately.
Job Features
Duties and responsibilities Perform daily collection activities and debt recovery actions, ensuring payments due from customers are collected according to given credit terms and actively follow up on ...
Internship
Selangor
The Billing department handles a significant volume of E-Invoicing data received from customers through email & e-forms.
We require an intern to assist in managing the emails and inputting the received data into the Billing System.
|
Job Scope |
Task |
|
Login billing@biz.redtone.com |
Daily |
|
Download the e-Invoicing form from the email |
Daily |
|
Save the pdf to the e-Invoicing folder |
Daily |
|
Update the info from the customer to the Billing System |
Daily |
|
Generate a report from the Billing System on weekly basis |
Weekly |
|
Update the E-Invoicing customer status summary |
Weekly |
Job Features
The Billing department handles a significant volume of E-Invoicing data received from customers through email & e-forms. We require an intern to assist in managing the emails and inputting t...
Full Time
Selangor
Duties and responsibilities
- Acquire new business opportunities for REDtone by providing IT Solutions/services and build good relationship from the number of leads
- Responsible for driving business and achieving sales targets to contribute to company’s growth
- Develop and establish a strong rapport with assigned market/industry. Identify and formulate ideas to bring value to targeted industries with our solutions
- Establish new relationship with industry enterprises to generate additional sales opportunities and develop different business solutions for such industry
- Gather business intelligence within the marketplace to improve the Company’s position, not only on specific deals, but strategically within the industry as well
- Work cross functionally with business leaders from other department, includes Direct Sales, Channel Sales, Product Sales, Pre-Sales Engineering and Sales Operations
- Prepare and deliver presentation and quotation to customers
- Anticipate how decisions are made, persistently explore and uncover the needs of customers and understand how Internet of Things can grow their business
- Attend conferences, meetings and relevant industry events
- Participating in new business contract negotiations
- Submit Monthly business development report
- Other ad hoc tasks as directed by Sales Director related to Business Development
- Candidate must possess at least Degree in Business Studies/Administration/Management/Marketing/ IOT/ Engineering/ or equivalent
- Ability to work in fast paced environment and meet sales target
- Ability to communicate in English and Malay. Mandarin is a plus
- Possess own transport and willing to travel extensively
- Strong communication skill, and ability to work across functions in an evolving industry landscape
- Strong background in sales with at least 3-5 years’ experience and possess knowledge in business development with proven ability to sell digital solutions (particularly in enterprise grade applications) to technical and non-technical personnel.
- Solid understanding of marketplace dynamics with good interpersonal and rapport-building skills.
- Knowledge in farming/Agriculture/ IOT/ Corporate Affairs/ Government Relations in Malaysia with strong contacts these communities is a plus.
Job Features
Duties and responsibilities Acquire new business opportunities for REDtone by providing IT Solutions/services and build good relationship from the number of leads Responsible for driving business and ...
Protege
Selangor
We are seeking a HR Recruiter to join our team. The HR Recruiter will play a key role in identifying, attracting, and hiring talent to support our organization's growth and success. The ideal candidate will need to do full-cycle of recruiting, have a strong communication skills, and the ability to thrive in a fast faced work environment.
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree
Benefits:
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
We are seeking a HR Recruiter to join our team. The HR Recruiter will play a key role in identifying, attracting, and hiring talent to support our organization’s growth and success. The ideal ca...
Protege
Selangor
The Document Controller is responsible for maintaining an effective document control system for all project documentation. This includes receiving, logging, distributing, filing, and archiving all project documents in accordance with established procedures and standards.
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree
Benefits:
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
The Document Controller is responsible for maintaining an effective document control system for all project documentation. This includes receiving, logging, distributing, filing, and archiving all pro...
Protege
Selangor
Assist the Application Development Manager with documentation, policy, report, etc for Unified Communications applications and services for government agencies.
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree
Benefits
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
Assist the Application Development Manager with documentation, policy, report, etc for Unified Communications applications and services for government agencies. Monthly allowance: RM2000 Duration: 12 ...
Protege
Selangor
Duties and responsibilities
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Qualifying and routing qualified leads / opportunities to the appropriate sales executives for further development and closure
- Effective online presentation and demos
- Close sales and achieve quarterly quotas
- Research accounts, identify key buyers, and generate interest
- Maintain data hyenine of own portfolio / segments
- Expand database of prospects within assign segment / industries
- Partner with Marketing and Enterprise team to build pipeline and close deals
Job Features
Duties and responsibilities Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails Qualifying and routing qualified leads / opportunities to the appropriate...
Protege
Selangor
We are looking for Protege with good technical in supporting and maintaining REDtone services. You are responsible to implement best practices, automate tasks and to ensure uninterrupted network/system services. You will be working closely with other operations teams to facilitate network delivery
Protege Infra also needs to do documentation and maintain project management standards, processes, and best practices, ensuring that projects are executed efficiently for successful delivery of Unified Communications services to government agencies.
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree
Benefits
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
We are looking for Protege with good technical in supporting and maintaining REDtone services. You are responsible to implement best practices, automate tasks and to ensure uninterrupted network/syste...
Full Time
Selangor
The Software Engineer is responsible to perform analysis, design and coding of functional requirements specifications of applications.
Duties and responsibilities
- Design and architect complex enterprise level application to support company operation and business growth.
- Develop and code business applications, multi-tiered web and client server applications using PHP,MySQL, MVC, node.js, Python, JQuery, HTML5 at Linux platform.
- Provides technical expertise to maintain environments and troubleshoot issues with software delivery.
- Technical design, mentoring and implementation of best practices and processes.
- Develop the software architecture based on the business requirements and constraints.
- Stay on the leading edge of development practices
- Passionate about great technologies, especially open source
- Understand business needs and know how to create the tools to manage them
- Support and develop software engineers by providing advice, coaching and educational opportunities
- Undertake ad-hoc assignments when required.
- Candidate must possess at least a Bachelor Degree, Post Graduate Diploma, Professional Degree in IT, Computer Science or related qualification in (Computer/Telecommunication) or equivalent.
- Required at least 1 years of working experience in design, development, and support of software system. Fresh graduate is encourage to apply.
- Understanding and hand on working knowledge in PHP, MySQL, node.js, Python, JQuery and Linux Platform
- Excellent analytical skills and able to resolve issue and offer solutions and creative ideas.
- Able to understand and develop code using PHP, Node.js, JQuery, Python, CSS and HTML Programming.
- Candidates who do not have all the stated skill set mentioned above, but have confidence and willingness to learn and acquire the desired new skill set and any other skill set due to changing business requirements, are encouraged to apply too.
- Experience in mobile apps development is an added value.
Job Features
The Software Engineer is responsible to perform analysis, design and coding of functional requirements specifications of applications. Duties and responsibilities Design and architect complex enterpri...
Full Time
Selangor
We are looking for Technical Services Engineer with good technical capabilities in supporting and
maintaining REDtone services. You are responsible to implement best practices, automate tasks and to
ensure uninterrupted network/system services. You will be working closely with Network team to facilitate
network delivery
Duties and responsibilities
- Conduct service availability survey at customer premises
- Willing to travel and working at height area
- Coordinate & supervise contractors' installation and wiring work, ensure quality of work
- Install, configure, test and commission wireless transceiver and network switches, router installation at Base Station or Customer Premises
- Troubleshoot problems with wireless transceiver system, network routers and switches, make corrections where required
- Handle technical support calls, system troubleshooting and repair, performance preventive maintenance test
- Prepare survey report, wiring diagram, installation report, etc
- Undertake ad-hoc assignments when required.
- Diploma, Advanced Diploma, Bachelor's Degree in Electrical/ Electronics/ Telecommunications/ Network or relevant, Fresh graduates/ Entry level are encouraged to apply
- Frequent travelling and outstation assignment , working nights and odd hours
- Good discipline and work attitude, team player, able to interact with people of all level
- Accurate documentation of all activities conducted
- Must own transport (car)
- Required to work at height, climb 15m pole with climbing rungs, climb & work on Telco towers
- Good diagnostic and troubleshooting skills
- Accurate documentation of all activities conducted
- Knowledge in LAN, wireless technology, internet services, hands-on experience on wireless devices, broadband routers, cisco routers/switches, firewall is additional advantage
- Training will be provided
Job Features
We are looking for Technical Services Engineer with good technical capabilities in supporting and maintaining REDtone services. You are responsible to implement best practices, automate tasks and to e...