Protege
Selangor
Assist the Application Development Manager with documentation, policy, report, etc for Unified Communications applications and services for government agencies.
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree
Benefits
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
Assist the Application Development Manager with documentation, policy, report, etc for Unified Communications applications and services for government agencies. Monthly allowance: RM2000 Duration: 12 ...
Protege
Selangor
We are looking for Protege with good technical in supporting and maintaining REDtone services. You are responsible to implement best practices, automate tasks and to ensure uninterrupted network/system services. You will be working closely with other operations teams to facilitate network delivery
Protege Infra also needs to do documentation and maintain project management standards, processes, and best practices, ensuring that projects are executed efficiently for successful delivery of Unified Communications services to government agencies.
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree
Benefits
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
We are looking for Protege with good technical in supporting and maintaining REDtone services. You are responsible to implement best practices, automate tasks and to ensure uninterrupted network/syste...
Full Time
Selangor
The Software Engineer will play a crucial role in integrating CRM (Customer Relationship Management), CDP (Customer Data Platform), AI and Machine Learning solutions, and omni-channel platforms. This includes ensuring seamless data flow, functionality, and consistency across all systems. The role demands hands-on coding, technical problem-solving, and a proactive approach to seeking information and resolving integration challenges.
Duties and responsibilities
- CRM and CDP Integration Support: Assist in integrating CRM (Customer Relationship Management) and CDP (Customer Data Platform) systems with various platforms, ensuring data consistency and seamless functionality across all customer touchpoints.
- Omni-Channel Strategy Enhancement: Contribute to the development and implementation of omni-channel strategies to enhance customer engagement and improve overall customer experience.
- AI and Machine Learning Application: Utilize AI and machine learning techniques to optimize system integrations, improve data analysis, and enhance predictive capabilities within the platforms.
- Coding and Development: Write, test, and maintain efficient code for system integration, ensuring high quality and performance standards are met.
- System Architecture Support: Assist in maintaining a scalable and robust system architecture that supports the integration of CRM, CDP, AI/machine learning, and omni-channel solutions.
- Project Assistance: Support integration projects from planning through execution, including monitoring progress and ensuring timely delivery of milestones.
- Collaboration: Work closely with cross-functional internal teams and external vendors to ensure successful integration and alignment with business objectives.
- Data Management Support: Aid in data migration, data mapping, and data quality assurance processes to ensure accurate and reliable data across all systems, leveraging AI for improved data handling.
- Technical Troubleshooting: Provide technical assistance and support to the integration team, diagnosing and resolving any integration-related issues promptly.
- Continuous Improvement: Identify opportunities for process enhancements and contribute to the implementation of best practices, including adopting new AI/machine learning methodologies to boost system performance.
- Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree in IT, Computer Science or related qualification in (Computer/Telecommunication) or equivalent.
- 0-2 years of working experience in development and support of software systems.
- Technical Skills:
- Proficiency in programming languages such as Java, Python, JavaScript, or other relevant languages.
- Familiarity with integration tools and technologies such as APIs, middleware, Kafka and ETL (Extract, Transform, Load) processes is a strong advantage.
- Exposure to AI and machine learning frameworks and tools (e.g., TensorFlow, PyTorch) is a plus.
- CRM, CDP, and Omni-Channel Systems:
- Foundational knowledge of CRM systems and Customer Data Platforms (CDP), along with a basic understanding of omni-channel strategies for improving customer engagement and experience.
- Analytical and Problem-Solving Skills:
- Strong analytical mindset with the ability to troubleshoot and resolve technical challenges effectively.
- Experience in data analysis and the ability to interpret and work with complex datasets is a plus.
- Adaptability and Learning Mindset:
- Demonstrated ability to learn and adapt quickly to new technologies, tools, and processes.
- Enthusiasm for exploring innovative solutions, particularly in AI/machine learning and system integration.
- Project and Internship Experience:
- Relevant academic or professional experience in software development, system integration, or data management is highly valued.
- Hands-on involvement in projects or internships that included coding, data handling, or system integration is preferred.
- Fresh Graduates Welcome:
- Fresh graduates with a proactive attitude, eagerness to learn, and a strong foundation in technical skills are encouraged to apply.
Job Features
The Software Engineer will play a crucial role in integrating CRM (Customer Relationship Management), CDP (Customer Data Platform), AI and Machine Learning solutions, and omni-channel platforms. This ...
Protege
Selangor
Job Features
Protege PMO needs to do minute meeting and maintain project management standards, processes, and best practices, ensuring that projects are executed efficiently for successful delivery of Unified Comm...
Protege
Selangor
Protege CM needs assist our trainer on the training and documentation and helping the team to create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance
Monthly allowance: RM2000
Duration: 12 months
Qualification: Bachelor Degree in any discipline.
Benefits:
1. SOCSO, EIS, Annual Leave & Sick Leave
2. Learning & Development
3. On Job training
4. Wellness & Well-being Program
Job Features
Protege CM needs assist our trainer on the training and documentation and helping the team to create and implement change management strategies and plans that maximize employee adoption and usage and ...
Full Time
Selangor
Responsibilities:
- Managed daily support and operations for data centre services, networks, and cloud platforms.
- Responsible for daily monitoring of data centre services, networks, and cloud platforms in accordance with pre-defined protocols and procedures.
- Implement and manage security controls for the data centre, network, and cloud services.
- Monitor logs/alerts and undertake first-level troubleshooting for service issues/outages.
- Identify network and cloud platform risks and take appropriate remediation actions to address them.
- Daily reporting on system availability, including any failures, problems, or downtime.
- Maintain and update DC network diagram.
- Supervise DC infra facilities maintenance services.
- To ensure all associated operational tasks are carried out in accordance with business policies, guidelines, rules, and standards.
- Responsible for managing the documentations related to procedure and processes required for ISO compliance certification.
- Monthly operational reports to management, customers, and compliance reviews
- Support customers to meet agreed SLA levels.
- Responsible for any assigned duties– as and when notified.
Job Features
Responsibilities: Managed daily support and operations for data centre services, networks, and cloud platforms. Responsible for daily monitoring of data centre services, networks, and cloud platforms ...
Internship
Selangor
Create videos and graphic for use on the digital platforms and support marketing communications.
Duties and responsibilities
- Support in creating and editing graphics and other digital visual content
- Support in sourcing and developing new content material for internal and external use
- Organize photo/video/audio using the existing filing system and ensure back up of all REDtone’s content assets
- Support in drafting and implementing social media strategy and play an active role to drive traffic and increase engagement
- Undergraduate of Multimedia
- No working experience needed but must have the skills and knowledge of multimedia and digital marketing.
Job Features
Create videos and graphic for use on the digital platforms and support marketing communications. Duties and responsibilities Support in creating and editing graphics and other digital visual co...
Internship
Selangor
Install and configure software and computer systems. Troubleshoot and resolve issues with software or hardware. Walk colleagues through steps to help them resolve their technical problems and support the implementation of new solutions or applications.
Duties and responsibilities
• Provide support to all end users at Head Office and branches, finding viable and efficient solution to issues.
• System administration implementation and operation of mission critical hardware and system software.
• Handling new employee onboarding and offboarding.
• Provide end user support on daily IT operational.
• Ensure and support end-user device is working fine e.g inspect and repair laptop
Qualifications and requirements
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Computer Science/Information Technology or equivalent.
• Good interpersonal & communication skills
• Applicants must be willing to work in Puchong Selangor.
• Able to use Internet as a tool for research.
• Ability to communicate resolutions of technical problems quickly and clearly.
• Experience in programming will be added advantage
• Undertake ad-hoc assignments when required
Job Features
Install and configure software and computer systems. Troubleshoot and resolve issues with software or hardware. Walk colleagues through steps to help them resolve their technical problems and support ...
Internship
Selangor
We are looking for a Network Engineer intern to assist our task in design, implement, maintain, and support our growing network infrastructure. You will be part of a network engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.
Duties and responsibilities
- Monitoring network engineering performance and ensure system availability and reliability.
- Configuring and installing various network devices and services (e.g., routers, switches, firewalls)
- Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Prepare documentation and report require
- Assist other team member in their daily job task
- Diploma or Degree in Computer Science, Information Technology, Engineering, or a related field.
- Knowledge and hands-on experience of network protocols and technologies such as TCP/IP, DNS, FTP, HTTP, VLAN, VPN etc.
- Excellent problem solving and analytical skills.
- Good technical, analytical, communication and inter-personal skills
- Able to prioritize and execute task in a high-pressure environment
Job Features
We are looking for a Network Engineer intern to assist our task in design, implement, maintain, and support our growing network infrastructure. You will be part of a network engineering team that is r...
Internship
Selangor
To improve the process of Production, deployment and development of Smart Farming products. To design, develop and troubleshoot problems/issues on new and existing products.
Duties and responsibilities
- Support production of Smart Farming product
- Improve the processes of stock count
- Troubleshoot and develop solution for existing issues
- Design and develop new solutions
- Research on new types on sensors type and application
- Undergrad students with Engineering/software engineering/AgriTech background
- Willing to learn and ready for challenges
- Possess technical and critical thinking
- Possess basic engineering knowledge
- Knowledge in Electrical and Electronics, Internet Of Things & Technical Documentation
Job Features
To improve the process of Production, deployment and development of Smart Farming products. To design, develop and troubleshoot problems/issues on new and existing products. Duties and responsi...
Full Time
Selangor
Duties and responsibilities
- Perform credit check and assess credit application for customers. Liaise with sales team and credit reporting agency.
- Monitor and confirm the adherence of credit approval conditions.
- Process legal documentation. Assist with the legal cases and respond to solicitors as and when required.
- Assist in credit review, AR aging & collection analysis and process improvements to enhance productivity.
- Release orders to credit customers including consumers where appropriate.
- Investigate and resolve unallocated and unapplied receipts.
- Co-ordinate and follow up with internal parties on issues for resolutions/approvals.
- Assist in preparing daily, weekly, monthly reports and statement of accounts.
- Take minutes for Credit Control team meeting.
- Follow up on debtor account for Training product, Other Debtor, etc.
- Provide back up support and assist with the daily functions of the Credit Control Department including data entry, contra, refund of deposit, overpayment and follow up on customer accounts, etc.
- Undertake special assignment, additional duties and responsibilities as and when necessary.
- Diploma or Degree Holder.
- Minimum 2 years of work experience in Credit Administration / Operations department is preferred.
- Proficient in Microsoft Office applications.
- Required language(s): English, Bahasa Malaysia and Mandarin.
- Attentive to details, neat and meticulous.
- Good interpersonal, communication and problem-solving skills.
- Able to multi-task and able to cope with pressure to meet deadlines.
- Self-initiative, drive and able to work independently.
- Able to start work immediately.
Job Features
Duties and responsibilities Perform credit check and assess credit application for customers. Liaise with sales team and credit reporting agency. Monitor and confirm the adherence of credit approval c...