A Change Management Executive (Trainer) will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people’s side of change, including changes to business processes, systems and technology, job roles and organization structures.
The trainer will be responsible for creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. The ideal candidate will be a confident public speaker and a devoted educator who is up to date on the latest tools and resources needed to improve employee training and performance. The trainer will also be responsible for researching and selecting the best platform to deliver and utilize training materials.
Duties and responsibilities
- Lead the change management team and oversee development of educational materials, training, and communications.
- Collaborate with project leadership and sponsors to integrate change management into the overall initiative.
- Create training programs to address skill gaps in employees.
Continuously improve change strategies and methodologies based on lessons learned. - Develop a schedule to assess training needs.
- Conduct employee surveys and interviews.
- Coordinate and monitor enrolment, schedules, costs, and equipment.
- Develop onboarding programs for new employees.
Qualifications and requirements
- Bachelor’s degree in education, business, human resources, information technology, or related field.
- Two (2) years’ previous experience as a trainer, corporate training specialist, or related position.
- Strong verbal, written, and presentation skills to influence at the executive level.
- Experience with technologies and best practices for instructional manuals and teaching platforms.
- Certification from talent and training associations a plus (such as from HRD Corp).
- Previous experience in a unified communication and collaboration (UC&C) environment is a plus, such as in Google Workspace and Microsoft 365.
- Able to multitask, prioritize, and manage time efficiently.
- A good problem-solving skill, communication, interpersonal skills and change management skills.