The role is responsible for the availability, security, and performance of enterprise IT systems, end-user computing, network infrastructure, and virtualized environments. The role includes hands-on troubleshooting, proactive monitoring, backup and disaster recovery management, and enforcement of security controls to support stable operations and compliance requirements. Duties and responsibilities VM Virtualization Platform: (Main Responsibility) VM …
Job description: This role provides an opportunity to gain hands-on experience in the installation, configuration, troubleshooting, and maintenance of various voice telecommunication systems and services. It emphasizes both technica competency and customer interaction skills. The Protégé will gain understanding of voice technologies (e.g. traditional PSTN, IP telephony, cloud PBX, unified communications), and the practical skills …
We are looking for passionate, motivated, and skilled individuals to be the frontliners for Redtone’s customers, delivering the best experience across all our telecommunications services. Key Responsibilities: Helpdesk: Serve as the first point of contact for customer technical inquiries via phone, email, and other channels. Troubleshoot technical and network issues remotely and provide timely solutions. …
Pre-Sales Engineer is responsible for providing technical solutions and guidance during the pre-sales process by identifying customer technical and business requirements, including cybersecurity needs, prior to designing a solution. The role involves consulting with technical teams about solution capabilities, security considerations, and compliance requirements, while supporting business sales teams, account managers, and partners on proposal …
The Solution Architect and Project Manager role focuses on customizing a well-designed B2B and B2C CRM platform to meet specific customer requirements. This role involves collaborating with clients to understand their business needs, utilizing the CRM platform’s functionalities, and overseeing the project lifecycle to ensure timely delivery and successful implementation. The role also requires regular …
This incumbent in this role will be responsible for seeking new business opportunities, prospect, engage and convert new customers. Duties and responsibilities Responsible for driving business and achieving sales targets to contribute to company’s growth. Develop and establish a strong rapport with the assigned market/industry. Identify & formulate ideas to bring value to targeted …
The intern is responsible to perform analysis, design and coding of functional requirements specifications of applications. Duties and responsibilities Design and architect complex enterprise level application to support company operation and business growth. Develop and code business applications, multi-tiered web and client server applications using PHP,MySQL, MVC, node.js, Python, JQuery, HTML5 at Linux platform. Provides …
Assist the Application Development Manager with documentation, policy, report, etc for Unified Communications applications and services for government agencies. Monthly allowance: RM2000 Duration: 12 months Qualification: Bachelor Degree Benefits 1. SOCSO, EIS, Annual Leave & Sick Leave 2. Learning & Development 3. On Job training 4. Wellness & Well-being Program
We are looking for Protege with good technical in supporting and maintaining REDtone services. You are responsible to implement best practices, automate tasks and to ensure uninterrupted network/system services. You will be working closely with other operations teams to facilitate network delivery Protege Infra also needs to do documentation and maintain project management standards, processes, …
The Software Engineer will play a crucial role in integrating CRM (Customer Relationship Management), CDP (Customer Data Platform), AI and Machine Learning solutions, and omni-channel platforms. This includes ensuring seamless data flow, functionality, and consistency across all systems. The role demands hands-on coding, technical problem-solving, and a proactive approach to seeking information and resolving integration …
