Technical Services Engineer (Infra)

Full Time

We are looking for Technical Services Engineer with good technical capabilities in supporting and
maintaining REDtone services. You are responsible to implement best practices, automate tasks and to
ensure uninterrupted network/system services. You will be working closely with Network team to facilitate
network delivery

Duties and responsibilities

  • Conduct service availability survey at customer premises
  • Willing to travel and working at height area
  • Coordinate & supervise contractors’ installation and wiring work, ensure quality of work
  • Install, configure, test and commission wireless transceiver and network switches, router installation at Base Station or Customer Premises
  • Troubleshoot problems with wireless transceiver system, network routers and switches, make corrections where required
  • Handle technical support calls, system troubleshooting and repair, performance preventive maintenance test
  • Prepare survey report, wiring diagram, installation report, etc
  • Undertake ad-hoc assignments when required.

Qualifications and requirements

  • Diploma, Advanced Diploma, Bachelor’s Degree in Electrical/ Electronics/ Telecommunications/
    Network or relevant, Fresh graduates/ Entry level are encouraged to apply
  • Frequent travelling and outstation assignment , working nights and odd hours
  • Good discipline and work attitude, team player, able to interact with people of all level
  • Accurate documentation of all activities conducted
  • Must own transport (car)

Skills and experience

  • Required to work at height, climb 15m pole with climbing rungs, climb & work on Telco towers
  • Good diagnostic and troubleshooting skills
  • Accurate documentation of all activities conducted
  • Knowledge in LAN, wireless technology, internet services, hands-on experience on wireless devices, broadband routers, cisco routers/switches, firewall is additional advantage
  • Training will be provided

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